Privacy Policy

1. Who this Service is for

Lumi App is intended for use by adults (parents and guardians, 18 years or older) to track and organize information about the care of their children. The Service is not directed to children, and children are not permitted to create accounts or use the Service directly. Information about a child in Lumi App is entered by the parent or guardian who controls the account.

2. Information we collect

Information you provide:

• Account information: your name, email address, relationship to the child, and (optionally) a profile photo.
• Child profile information: the child’s name, date of birth, due date (if provided), gender (if provided), and photos you choose to upload.
• Tracking data: the activities you log about your child, such as feeds, sleep, diapers, growth measurements, and related notes and timestamps.
• Caregiver information: when you invite a caregiver, the email address you use to invite them.
• Communications: information you send us when you contact support.

Information collected automatically:

• Device and usage information: basic technical information about the device and app version, used to operate and improve the Service.
• Diagnostic / crash data: if the app crashes or errors, we collect diagnostic information to help us fix problems.

3. How we use information

We use the information we collect to:

• Provide, operate, and maintain the Service (e.g., storing and displaying the data you log);
• Authenticate you and keep your account secure (e.g., email verification, password resets);
• Enable caregiver sharing that you initiate;
• Send you transactional messages (e.g., verification, password reset, account notices);
• Diagnose, fix, and improve the Service;
• Comply with legal obligations.

We do not sell your personal information.

4. How information is stored and shared

Storage. Your data is stored on managed cloud infrastructure. Child photos are stored in private object storage and are served only through private, access-controlled links — they are not publicly accessible.

Service providers. We use trusted third parties to operate the Service, who process data only on our behalf, including:

• [Cloud hosting provider] — application and database hosting;
• [Object storage provider] — secure storage of photos and media;
• [Email provider] — sending transactional email;
• [Error/diagnostics provider] — crash and error reporting.

These providers may process information in countries other than yours. (See International transfers.)

Caregivers. Information about a child is shared with the caregivers you explicitly invite to that child’s profile. You control who you invite.

Legal reasons. We may disclose information if required by law, or to protect the rights, safety, or property of our users or others.

5. Children’s data

Lumi App stores information about children that is provided by the responsible parent or guardian who controls the account. We do not knowingly allow children to create accounts or provide information to us directly. The parent/guardian is responsible for the information they enter about their child and for ensuring they have the right to provide it.

6. Your rights and choices

Depending on your location, you may have rights to:

• Access the personal information we hold about you;
• Correct inaccurate information;
• Delete your account and associated data;
• Object to or restrict certain processing;
• Export your data.

To exercise any of these, contact us at support@thelumi.me. We will respond as required by applicable law. You can also manage much of your information directly in the app.

7. Data retention

We keep your information for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or de-identify your personal information within a reasonable period, except where we are required to retain it for legal reasons.

8. Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections, access controls, and private storage for media. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. International transfers

Your information may be processed and stored in countries other than the one in which you live, where data-protection laws may differ. Where required, we take steps to ensure appropriate safeguards for such transfers.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date, and where appropriate, notify you within the Service.

11. Contact us

If you have questions about this Privacy Policy or your data, contact us at: